Terminal Communication & Support

At WORN IDEAS, we operate an independent, low-batch streetwear ecosystem. Whether you need assistance with an active order, sizing technicals, or corporate press inquiries, reach out through our official communication channels below.

01 // DIRECT SUPPORT CHANNELS

• Customer Care & Operations Email: support@wornideas.com

(For order updates, 12-hour size/color corrections, logistics tracking, and general customer service)

• Brand Inquiries & Collaboration Email: hello@wornideas.com

(For press, creative partnerships, B2B wholesale, and brand media queries)

• Official Storefront: wornideas.com

02 // DESK HOURS & RESPONSE TIMELINES

• Operational Hours: Monday – Saturday | 10:00 AM – 7:00 PM IST
• Support Ticket Response Window:
  • General & Order Inquiries: Acknowledgement within 24–48 hours.
  • 12-Hour Sync Hold Corrections: Prioritized within 2–6 hours during active operational windows.

03 // ENTITY & REGISTERED BUSINESS DETAILS

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, our legal brand operating parameters are detailed below:

• Legal Entity Name: WORN IDEAS
• Operating Industry: Apparel Manufacturing & Independent Direct-to-Consumer (D2C) E-Commerce
• Primary Fulfillment Hub: Kolkata, West Bengal, India
• Primary Contact Email: support@wornideas.com